VocaQuote Terms of Use

Who we are

VocaQuote is provided by Trading Gamer Pty Ltd ("we", "us"). Contact: [email protected]. By creating an account you agree to these terms. You must be 18 or over and use VocaQuote for your business.

What VocaQuote does

VocaQuote helps you prepare quotes and invoices from what you say or type. Quotes are drafted by AI and can contain mistakes. You must check every item, price, quantity and tax before sending. Every quote and invoice is issued by you, in your business name, and you are responsible for it.

Acceptable use

VocaQuote is for legal trade and construction work only. Don't use it for illegal, dangerous, sexual, hateful or abusive content. Requests like that are refused, and three in 30 days block the account. Only record your own job notes, and don't record other people without their consent. Don't try to get around limits, share accounts or misuse the service.

Your responsibilities

You must hold any licences, registrations and insurance your work requires, follow building, safety and tax rules, and decide whether you are registered for tax and whether a job is taxable. VocaQuote does not give tax, legal, financial or building advice and does not check licences or permits.

You and your clients

We are not a party to any quote, contract, job or payment between you and your clients, and we don't guarantee that a client will accept or pay. Any dispute about a job is between you and your client. You must have your clients' permission to record, store and share their details, including through online links.

Online acceptance

When a client accepts a quote online by typing their name and ticking the box, VocaQuote records that they said yes to that quote, and when. It is not a signature and not a building contract. Where the law requires a written or signed contract (for example residential building work over $5,000 in New South Wales, or similar rules in other states and countries), you must use a contract that meets those rules.

Messages to your clients

Quotes, invoices, follow-ups, payment reminders and review requests are sent from your own phone, email or messaging accounts, in your name. You are the sender and must follow the laws on electronic messages and privacy where you and your clients are (for example the Spam Act 2003 in Australia, the Unsolicited Electronic Messages Act 2007 in New Zealand, PECR in the UK, CASL in Canada, and the TCPA and CAN-SPAM Act in the US), including identifying yourself and stopping when a client asks.

Recording

Only record your own voice notes about a job. Recording a conversation without everyone's consent is illegal in many places. Don't record clients or others without their consent.

Free trial and Pro

New users get 10 free quotes (one trial per phone), unless they start a referral trial instead (see Refer a mate). Pro is a subscription bought through Google Play or the App Store at the price shown there. It renews automatically until you cancel in your store account at least 24 hours before renewal. Fair-use limits apply (currently 300 quotes a month and 40 a day). Changing an existing quote by voice doesn't count as a quote but has its own daily limit. We may change Pro's price or features; a new price applies only from a renewal after the store has told you about it.

Fees and refunds

Monthly and annual fees are paid in advance and are not refundable, in full or in part, including for time you don't use, if you cancel part-way through a period, or if we suspend or close your account because you broke these terms. Cancelling stops the next renewal; you keep Pro until the end of the period you paid for. This doesn't limit any refund you are entitled to under the Australian Consumer Law or other law that can't be excluded, or a refund the store gives under its own policy. Purchases are made with, and refunds handled by, Google Play or the App Store.

Refer a mate ("Give 2 weeks, get 2 weeks")

• New tradie: an account that has never had Pro, created no more than 30 days earlier, can enter one referral code. Each account and each phone can use only one referral code, ever. The account can then start a 14-day free Pro trial through Google Play. The trial needs a payment method and turns into a paid subscription at the price shown unless cancelled in Google Play before it ends.
• Starting the 14-day trial ends the free-quote trial straight away, for that account and that phone. Any free quotes not yet used are lost and don't come back, including if the trial is cancelled. The two free offers can't be combined.
• Referrer: gets 14 extra days of Pro ("bonus time") only after the referred account makes its first actual payment (not a free trial). For a Google Play subscription the next payment date moves back 14 days; otherwise 14 days of Pro access are added. At most 365 days of bonus time per account in any 12 months.
• Bonus time and free trials have no monetary value. They can't be exchanged for cash or credit, transferred, sold, combined with other offers unless we say so, or refunded, and they end if the account is closed. They don't change or refund any fee already paid.
• We may refuse, withhold or remove bonus time if the referred payment is refunded, reversed or charged back, or if we reasonably believe the offer was misused (for example fake, duplicate or self-referred accounts, spam, or misleading claims about VocaQuote). Our records decide whether a referral qualifies.
• You must share your code honestly and follow the law on electronic messages; don't send it to people who haven't agreed to hear from you.
• We may change, pause or end this offer at any time. Bonus time already given is kept unless removed under these terms.

Card payments (optional, Pro)

If you turn on card payments, your clients can pay deposits and invoices by card on your online quote or invoice. Payment processing is provided by Stripe under the Stripe Connected Account Agreement (which includes the Stripe Terms of Service), which you accept when you set up with Stripe. You are the seller: payments go to your own Stripe account, and refunds, disputes and chargebacks are between you, your client and Stripe. Stripe charges you its card fees. VocaQuote adds a platform fee per payment, shown in Settings before you turn payments on; we give it back in proportion if you refund. We may change the fee with 30 days' notice. Stripe may check your identity, hold payouts or close your Stripe account under its own rules.

Your data

Your business and client details stay on your phone. Keep your own password-locked backups (Settings > Backup & data) and don't lose the password. How we handle personal information is set out in the Privacy Policy.

Availability and changes

We work to keep VocaQuote running but can't promise it will always be available or error-free. We may change features, limits or these terms; if a change is significant we will ask you to accept the new terms in the app.

Ending your account

You can delete your account at any time in Settings > Delete account. We may suspend or close accounts that break these terms. Cancelling a store subscription is done in your store account.

Other services

VocaQuote relies on other companies' services: Google (AI, Google Play, Play Integrity and Firebase notifications), Supabase, RevenueCat, the App Store, and, if you use them, Stripe (card payments) and Xero. Their own terms apply to you, and we aren't responsible for their outages or changes.

Ownership

We own VocaQuote, its design and software, and give you a personal, non-transferable licence to use it while your account is active. Don't copy, resell or reverse-engineer it. You own your quotes and business details, and give us permission to process them only to run the service for you.

Blocked accounts

Some checks are automatic, such as blocking an account after repeated requests for prohibited work. If you think a block is wrong, email [email protected] and a person will review it.

No guarantee of results

VocaQuote, its AI and its features are provided as they are and as available. To the extent the law allows, we give no promise that quotes, prices, tax, reminders, translations, reports, Xero drafts, notifications or online links will be correct, complete, delivered or on time, or that you will win jobs or get paid.

Things outside our control

We aren't responsible for delays or failures caused by things outside our reasonable control, including outages or changes at Google, Supabase, RevenueCat, Stripe, Xero, the app stores or phone networks, power or internet failures, cyber attacks, or natural disasters.

Liability

To the extent the law allows, we are not liable for losses from quotes or invoices you send, prices or tax that are wrong, jobs you win or lose, loss of data on your phone, or indirect or consequential loss such as lost profits. Our total liability is limited to the greater of the amount you paid us in the 12 months before the claim and A$100 (or the same amount in your currency). Where we can't exclude a consumer guarantee but can limit it, our liability is limited to supplying the service again or paying for it to be supplied again.

Claims caused by your documents

If someone (for example a client, another business or a regulator) makes a claim against us because of a quote, invoice or message you sent, a recording you made, how you handled your clients' information, work you did, or because you broke these terms or the law, you agree to cover our reasonable losses and costs of that claim (including reasonable legal costs), except to the extent we caused it.

Suspension

We may suspend or limit an account straight away if we reasonably believe it is being used to break these terms or the law, to harm others, or to put the service at risk. We will tell you why unless the law or safety stops us, and you can ask for a review at [email protected].

Disputes

If you have a problem with VocaQuote, please email [email protected] first. Both sides will try in good faith to resolve it within 30 days before starting court proceedings, except for urgent protection of rights or where the law says otherwise.

General

These terms, the Privacy Policy and the Disclaimer are the whole agreement about VocaQuote. If part of them can't be enforced, the rest still applies. If we don't enforce a right straight away we can still enforce it later. You can't transfer your account or these terms; we may transfer them to a business that takes over VocaQuote. We may give you notices by email or in the app. Suggestions you send us can be used without payment to you.

Your rights in Australia

Our services come with guarantees that cannot be excluded under the Australian Consumer Law. Nothing in these terms excludes, restricts or changes those rights. These terms are governed by the laws of New South Wales, Australia, and you agree to the non-exclusive jurisdiction of the courts of New South Wales and courts that can hear appeals from them.

Who we are

VocaQuote is provided by Trading Gamer Pty Ltd ("we", "us"). Contact: [email protected]. By creating an account you agree to these terms. You must be 18 or over and use VocaQuote for your business.

What VocaQuote does

VocaQuote helps you prepare quotes and invoices from what you say or type. Quotes are drafted by AI and can contain mistakes. You must check every item, price, quantity and tax before sending. Every quote and invoice is issued by you, in your business name, and you are responsible for it.

Acceptable use

VocaQuote is for legal trade and construction work only. Don't use it for illegal, dangerous, sexual, hateful or abusive content. Requests like that are refused, and three in 30 days block the account. Only record your own job notes, and don't record other people without their consent. Don't try to get around limits, share accounts or misuse the service.

Your responsibilities

You must hold any licences, registrations and insurance your work requires, follow building, safety and tax rules, and decide whether you are registered for tax and whether a job is taxable. VocaQuote does not give tax, legal, financial or building advice and does not check licences or permits.

You and your clients

We are not a party to any quote, contract, job or payment between you and your clients, and we don't guarantee that a client will accept or pay. Any dispute about a job is between you and your client. You must have your clients' permission to record, store and share their details, including through online links.

Online acceptance

When a client accepts a quote online by typing their name and ticking the box, VocaQuote records that they said yes to that quote, and when. It is not a signature and not a building contract. Where the law requires a written or signed contract (for example residential building work over $5,000 in New South Wales, or similar rules in other states and countries), you must use a contract that meets those rules.

Messages to your clients

Quotes, invoices, follow-ups, payment reminders and review requests are sent from your own phone, email or messaging accounts, in your name. You are the sender and must follow the laws on electronic messages and privacy where you and your clients are (for example the Spam Act 2003 in Australia, the Unsolicited Electronic Messages Act 2007 in New Zealand, PECR in the UK, CASL in Canada, and the TCPA and CAN-SPAM Act in the US), including identifying yourself and stopping when a client asks.

Recording

Only record your own voice notes about a job. Recording a conversation without everyone's consent is illegal in many places. Don't record clients or others without their consent.

Free trial and Pro

New users get 10 free quotes (one trial per phone), unless they start a referral trial instead (see Refer a mate). Pro is a subscription bought through Google Play or the App Store at the price shown there. It renews automatically until you cancel in your store account at least 24 hours before renewal. Fair-use limits apply (currently 300 quotes a month and 40 a day). Changing an existing quote by voice doesn't count as a quote but has its own daily limit. We may change Pro's price or features; a new price applies only from a renewal after the store has told you about it.

Fees and refunds

Monthly and annual fees are paid in advance and are not refundable, in full or in part, including for time you don't use, if you cancel part-way through a period, or if we suspend or close your account because you broke these terms. Cancelling stops the next renewal; you keep Pro until the end of the period you paid for. This doesn't limit any refund you are entitled to under the Australian Consumer Law or other law that can't be excluded, or a refund the store gives under its own policy. Purchases are made with, and refunds handled by, Google Play or the App Store.

Refer a mate ("Give 2 weeks, get 2 weeks")

• New tradie: an account that has never had Pro, created no more than 30 days earlier, can enter one referral code. Each account and each phone can use only one referral code, ever. The account can then start a 14-day free Pro trial through Google Play. The trial needs a payment method and turns into a paid subscription at the price shown unless cancelled in Google Play before it ends.
• Starting the 14-day trial ends the free-quote trial straight away, for that account and that phone. Any free quotes not yet used are lost and don't come back, including if the trial is cancelled. The two free offers can't be combined.
• Referrer: gets 14 extra days of Pro ("bonus time") only after the referred account makes its first actual payment (not a free trial). For a Google Play subscription the next payment date moves back 14 days; otherwise 14 days of Pro access are added. At most 365 days of bonus time per account in any 12 months.
• Bonus time and free trials have no monetary value. They can't be exchanged for cash or credit, transferred, sold, combined with other offers unless we say so, or refunded, and they end if the account is closed. They don't change or refund any fee already paid.
• We may refuse, withhold or remove bonus time if the referred payment is refunded, reversed or charged back, or if we reasonably believe the offer was misused (for example fake, duplicate or self-referred accounts, spam, or misleading claims about VocaQuote). Our records decide whether a referral qualifies.
• You must share your code honestly and follow the law on electronic messages; don't send it to people who haven't agreed to hear from you.
• We may change, pause or end this offer at any time. Bonus time already given is kept unless removed under these terms.

Card payments (optional, Pro)

If you turn on card payments, your clients can pay deposits and invoices by card on your online quote or invoice. Payment processing is provided by Stripe under the Stripe Connected Account Agreement (which includes the Stripe Terms of Service), which you accept when you set up with Stripe. You are the seller: payments go to your own Stripe account, and refunds, disputes and chargebacks are between you, your client and Stripe. Stripe charges you its card fees. VocaQuote adds a platform fee per payment, shown in Settings before you turn payments on; we give it back in proportion if you refund. We may change the fee with 30 days' notice. Stripe may check your identity, hold payouts or close your Stripe account under its own rules.

Your data

Your business and client details stay on your phone. Keep your own password-locked backups (Settings > Backup & data) and don't lose the password. How we handle personal information is set out in the Privacy Policy.

Availability and changes

We work to keep VocaQuote running but can't promise it will always be available or error-free. We may change features, limits or these terms; if a change is significant we will ask you to accept the new terms in the app.

Ending your account

You can delete your account at any time in Settings > Delete account. We may suspend or close accounts that break these terms. Cancelling a store subscription is done in your store account.

Other services

VocaQuote relies on other companies' services: Google (AI, Google Play, Play Integrity and Firebase notifications), Supabase, RevenueCat, the App Store, and, if you use them, Stripe (card payments) and Xero. Their own terms apply to you, and we aren't responsible for their outages or changes.

Ownership

We own VocaQuote, its design and software, and give you a personal, non-transferable licence to use it while your account is active. Don't copy, resell or reverse-engineer it. You own your quotes and business details, and give us permission to process them only to run the service for you.

Blocked accounts

Some checks are automatic, such as blocking an account after repeated requests for prohibited work. If you think a block is wrong, email [email protected] and a person will review it.

No guarantee of results

VocaQuote, its AI and its features are provided as they are and as available. To the extent the law allows, we give no promise that quotes, prices, tax, reminders, translations, reports, Xero drafts, notifications or online links will be correct, complete, delivered or on time, or that you will win jobs or get paid.

Things outside our control

We aren't responsible for delays or failures caused by things outside our reasonable control, including outages or changes at Google, Supabase, RevenueCat, Stripe, Xero, the app stores or phone networks, power or internet failures, cyber attacks, or natural disasters.

Liability

To the extent the law allows, we are not liable for losses from quotes or invoices you send, prices or tax that are wrong, jobs you win or lose, loss of data on your phone, or indirect or consequential loss such as lost profits. Our total liability is limited to the greater of the amount you paid us in the 12 months before the claim and A$100 (or the same amount in your currency).

Claims caused by your documents

If someone (for example a client, another business or a regulator) makes a claim against us because of a quote, invoice or message you sent, a recording you made, how you handled your clients' information, work you did, or because you broke these terms or the law, you agree to cover our reasonable losses and costs of that claim (including reasonable legal costs), except to the extent we caused it.

Suspension

We may suspend or limit an account straight away if we reasonably believe it is being used to break these terms or the law, to harm others, or to put the service at risk. We will tell you why unless the law or safety stops us, and you can ask for a review at [email protected].

Disputes

If you have a problem with VocaQuote, please email [email protected] first. Both sides will try in good faith to resolve it within 30 days before starting court proceedings, except for urgent protection of rights or where the law says otherwise.

General

These terms, the Privacy Policy and the Disclaimer are the whole agreement about VocaQuote. If part of them can't be enforced, the rest still applies. If we don't enforce a right straight away we can still enforce it later. You can't transfer your account or these terms; we may transfer them to a business that takes over VocaQuote. We may give you notices by email or in the app. Suggestions you send us can be used without payment to you.

Your rights in New Zealand

You use VocaQuote for business, so to the extent the law allows, the Consumer Guarantees Act 1993 does not apply (section 43). Nothing in these terms limits your rights under the Fair Trading Act 1986 or other law that can't be excluded. These terms are governed by the laws of New South Wales, Australia.

Who we are

VocaQuote is provided by Trading Gamer Pty Ltd ("we", "us"). Contact: [email protected]. By creating an account you agree to these terms. You must be 18 or over and use VocaQuote for your business.

What VocaQuote does

VocaQuote helps you prepare quotes and invoices from what you say or type. Quotes are drafted by AI and can contain mistakes. You must check every item, price, quantity and tax before sending. Every quote and invoice is issued by you, in your business name, and you are responsible for it.

Acceptable use

VocaQuote is for legal trade and construction work only. Don't use it for illegal, dangerous, sexual, hateful or abusive content. Requests like that are refused, and three in 30 days block the account. Only record your own job notes, and don't record other people without their consent. Don't try to get around limits, share accounts or misuse the service.

Your responsibilities

You must hold any licences, registrations and insurance your work requires, follow building, safety and tax rules, and decide whether you are registered for tax and whether a job is taxable. VocaQuote does not give tax, legal, financial or building advice and does not check licences or permits.

You and your clients

We are not a party to any quote, contract, job or payment between you and your clients, and we don't guarantee that a client will accept or pay. Any dispute about a job is between you and your client. You must have your clients' permission to record, store and share their details, including through online links.

Online acceptance

When a client accepts a quote online by typing their name and ticking the box, VocaQuote records that they said yes to that quote, and when. It is not a signature and not a building contract. Where the law requires a written or signed contract (for example residential building work over $5,000 in New South Wales, or similar rules in other states and countries), you must use a contract that meets those rules.

Messages to your clients

Quotes, invoices, follow-ups, payment reminders and review requests are sent from your own phone, email or messaging accounts, in your name. You are the sender and must follow the laws on electronic messages and privacy where you and your clients are (for example the Spam Act 2003 in Australia, the Unsolicited Electronic Messages Act 2007 in New Zealand, PECR in the UK, CASL in Canada, and the TCPA and CAN-SPAM Act in the US), including identifying yourself and stopping when a client asks.

Recording

Only record your own voice notes about a job. Recording a conversation without everyone's consent is illegal in many places. Don't record clients or others without their consent.

Free trial and Pro

New users get 10 free quotes (one trial per phone), unless they start a referral trial instead (see Refer a mate). Pro is a subscription bought through Google Play or the App Store at the price shown there. It renews automatically until you cancel in your store account at least 24 hours before renewal. Fair-use limits apply (currently 300 quotes a month and 40 a day). Changing an existing quote by voice doesn't count as a quote but has its own daily limit. We may change Pro's price or features; a new price applies only from a renewal after the store has told you about it.

Fees and refunds

Monthly and annual fees are paid in advance and are not refundable, in full or in part, including for time you don't use, if you cancel part-way through a period, or if we suspend or close your account because you broke these terms. Cancelling stops the next renewal; you keep Pro until the end of the period you paid for. This doesn't limit any refund you are entitled to under the Australian Consumer Law or other law that can't be excluded, or a refund the store gives under its own policy. Purchases are made with, and refunds handled by, Google Play or the App Store.

Refer a mate ("Give 2 weeks, get 2 weeks")

• New tradie: an account that has never had Pro, created no more than 30 days earlier, can enter one referral code. Each account and each phone can use only one referral code, ever. The account can then start a 14-day free Pro trial through Google Play. The trial needs a payment method and turns into a paid subscription at the price shown unless cancelled in Google Play before it ends.
• Starting the 14-day trial ends the free-quote trial straight away, for that account and that phone. Any free quotes not yet used are lost and don't come back, including if the trial is cancelled. The two free offers can't be combined.
• Referrer: gets 14 extra days of Pro ("bonus time") only after the referred account makes its first actual payment (not a free trial). For a Google Play subscription the next payment date moves back 14 days; otherwise 14 days of Pro access are added. At most 365 days of bonus time per account in any 12 months.
• Bonus time and free trials have no monetary value. They can't be exchanged for cash or credit, transferred, sold, combined with other offers unless we say so, or refunded, and they end if the account is closed. They don't change or refund any fee already paid.
• We may refuse, withhold or remove bonus time if the referred payment is refunded, reversed or charged back, or if we reasonably believe the offer was misused (for example fake, duplicate or self-referred accounts, spam, or misleading claims about VocaQuote). Our records decide whether a referral qualifies.
• You must share your code honestly and follow the law on electronic messages; don't send it to people who haven't agreed to hear from you.
• We may change, pause or end this offer at any time. Bonus time already given is kept unless removed under these terms.

Card payments (optional, Pro)

If you turn on card payments, your clients can pay deposits and invoices by card on your online quote or invoice. Payment processing is provided by Stripe under the Stripe Connected Account Agreement (which includes the Stripe Terms of Service), which you accept when you set up with Stripe. You are the seller: payments go to your own Stripe account, and refunds, disputes and chargebacks are between you, your client and Stripe. Stripe charges you its card fees. VocaQuote adds a platform fee per payment, shown in Settings before you turn payments on; we give it back in proportion if you refund. We may change the fee with 30 days' notice. Stripe may check your identity, hold payouts or close your Stripe account under its own rules.

Your data

Your business and client details stay on your phone. Keep your own password-locked backups (Settings > Backup & data) and don't lose the password. How we handle personal information is set out in the Privacy Policy.

Availability and changes

We work to keep VocaQuote running but can't promise it will always be available or error-free. We may change features, limits or these terms; if a change is significant we will ask you to accept the new terms in the app.

Ending your account

You can delete your account at any time in Settings > Delete account. We may suspend or close accounts that break these terms. Cancelling a store subscription is done in your store account.

Other services

VocaQuote relies on other companies' services: Google (AI, Google Play, Play Integrity and Firebase notifications), Supabase, RevenueCat, the App Store, and, if you use them, Stripe (card payments) and Xero. Their own terms apply to you, and we aren't responsible for their outages or changes.

Ownership

We own VocaQuote, its design and software, and give you a personal, non-transferable licence to use it while your account is active. Don't copy, resell or reverse-engineer it. You own your quotes and business details, and give us permission to process them only to run the service for you.

Blocked accounts

Some checks are automatic, such as blocking an account after repeated requests for prohibited work. If you think a block is wrong, email [email protected] and a person will review it.

No guarantee of results

VocaQuote, its AI and its features are provided as they are and as available. To the extent the law allows, we give no promise that quotes, prices, tax, reminders, translations, reports, Xero drafts, notifications or online links will be correct, complete, delivered or on time, or that you will win jobs or get paid.

Things outside our control

We aren't responsible for delays or failures caused by things outside our reasonable control, including outages or changes at Google, Supabase, RevenueCat, Stripe, Xero, the app stores or phone networks, power or internet failures, cyber attacks, or natural disasters.

Liability

To the extent the law allows, we are not liable for losses from quotes or invoices you send, prices or tax that are wrong, jobs you win or lose, loss of data on your phone, or indirect or consequential loss such as lost profits. Our total liability is limited to the greater of the amount you paid us in the 12 months before the claim and A$100 (or the same amount in your currency). Nothing in these terms limits liability for death or personal injury caused by negligence, or for fraud.

Claims caused by your documents

If someone (for example a client, another business or a regulator) makes a claim against us because of a quote, invoice or message you sent, a recording you made, how you handled your clients' information, work you did, or because you broke these terms or the law, you agree to cover our reasonable losses and costs of that claim (including reasonable legal costs), except to the extent we caused it.

Suspension

We may suspend or limit an account straight away if we reasonably believe it is being used to break these terms or the law, to harm others, or to put the service at risk. We will tell you why unless the law or safety stops us, and you can ask for a review at [email protected].

Disputes

If you have a problem with VocaQuote, please email [email protected] first. Both sides will try in good faith to resolve it within 30 days before starting court proceedings, except for urgent protection of rights or where the law says otherwise.

General

These terms, the Privacy Policy and the Disclaimer are the whole agreement about VocaQuote. If part of them can't be enforced, the rest still applies. If we don't enforce a right straight away we can still enforce it later. You can't transfer your account or these terms; we may transfer them to a business that takes over VocaQuote. We may give you notices by email or in the app. Suggestions you send us can be used without payment to you.

Your rights in United Kingdom

You use VocaQuote as a business, so the consumer rules in the Consumer Rights Act 2015 generally don't apply. Nothing in these terms limits rights you have under UK law that cannot be excluded. These terms are governed by the laws of New South Wales, Australia.

Who we are

VocaQuote is provided by Trading Gamer Pty Ltd ("we", "us"). Contact: [email protected]. By creating an account you agree to these terms. You must be 18 or over and use VocaQuote for your business.

What VocaQuote does

VocaQuote helps you prepare quotes and invoices from what you say or type. Quotes are drafted by AI and can contain mistakes. You must check every item, price, quantity and tax before sending. Every quote and invoice is issued by you, in your business name, and you are responsible for it.

Acceptable use

VocaQuote is for legal trade and construction work only. Don't use it for illegal, dangerous, sexual, hateful or abusive content. Requests like that are refused, and three in 30 days block the account. Only record your own job notes, and don't record other people without their consent. Don't try to get around limits, share accounts or misuse the service.

Your responsibilities

You must hold any licences, registrations and insurance your work requires, follow building, safety and tax rules, and decide whether you are registered for tax and whether a job is taxable. VocaQuote does not give tax, legal, financial or building advice and does not check licences or permits.

You and your clients

We are not a party to any quote, contract, job or payment between you and your clients, and we don't guarantee that a client will accept or pay. Any dispute about a job is between you and your client. You must have your clients' permission to record, store and share their details, including through online links.

Online acceptance

When a client accepts a quote online by typing their name and ticking the box, VocaQuote records that they said yes to that quote, and when. It is not a signature and not a building contract. Where the law requires a written or signed contract (for example residential building work over $5,000 in New South Wales, or similar rules in other states and countries), you must use a contract that meets those rules.

Messages to your clients

Quotes, invoices, follow-ups, payment reminders and review requests are sent from your own phone, email or messaging accounts, in your name. You are the sender and must follow the laws on electronic messages and privacy where you and your clients are (for example the Spam Act 2003 in Australia, the Unsolicited Electronic Messages Act 2007 in New Zealand, PECR in the UK, CASL in Canada, and the TCPA and CAN-SPAM Act in the US), including identifying yourself and stopping when a client asks.

Recording

Only record your own voice notes about a job. Recording a conversation without everyone's consent is illegal in many places. Don't record clients or others without their consent.

Free trial and Pro

New users get 10 free quotes (one trial per phone), unless they start a referral trial instead (see Refer a mate). Pro is a subscription bought through Google Play or the App Store at the price shown there. It renews automatically until you cancel in your store account at least 24 hours before renewal. Fair-use limits apply (currently 300 quotes a month and 40 a day). Changing an existing quote by voice doesn't count as a quote but has its own daily limit. We may change Pro's price or features; a new price applies only from a renewal after the store has told you about it.

Fees and refunds

Monthly and annual fees are paid in advance and are not refundable, in full or in part, including for time you don't use, if you cancel part-way through a period, or if we suspend or close your account because you broke these terms. Cancelling stops the next renewal; you keep Pro until the end of the period you paid for. This doesn't limit any refund you are entitled to under the Australian Consumer Law or other law that can't be excluded, or a refund the store gives under its own policy. Purchases are made with, and refunds handled by, Google Play or the App Store.

Refer a mate ("Give 2 weeks, get 2 weeks")

• New tradie: an account that has never had Pro, created no more than 30 days earlier, can enter one referral code. Each account and each phone can use only one referral code, ever. The account can then start a 14-day free Pro trial through Google Play. The trial needs a payment method and turns into a paid subscription at the price shown unless cancelled in Google Play before it ends.
• Starting the 14-day trial ends the free-quote trial straight away, for that account and that phone. Any free quotes not yet used are lost and don't come back, including if the trial is cancelled. The two free offers can't be combined.
• Referrer: gets 14 extra days of Pro ("bonus time") only after the referred account makes its first actual payment (not a free trial). For a Google Play subscription the next payment date moves back 14 days; otherwise 14 days of Pro access are added. At most 365 days of bonus time per account in any 12 months.
• Bonus time and free trials have no monetary value. They can't be exchanged for cash or credit, transferred, sold, combined with other offers unless we say so, or refunded, and they end if the account is closed. They don't change or refund any fee already paid.
• We may refuse, withhold or remove bonus time if the referred payment is refunded, reversed or charged back, or if we reasonably believe the offer was misused (for example fake, duplicate or self-referred accounts, spam, or misleading claims about VocaQuote). Our records decide whether a referral qualifies.
• You must share your code honestly and follow the law on electronic messages; don't send it to people who haven't agreed to hear from you.
• We may change, pause or end this offer at any time. Bonus time already given is kept unless removed under these terms.

Card payments (optional, Pro)

If you turn on card payments, your clients can pay deposits and invoices by card on your online quote or invoice. Payment processing is provided by Stripe under the Stripe Connected Account Agreement (which includes the Stripe Terms of Service), which you accept when you set up with Stripe. You are the seller: payments go to your own Stripe account, and refunds, disputes and chargebacks are between you, your client and Stripe. Stripe charges you its card fees. VocaQuote adds a platform fee per payment, shown in Settings before you turn payments on; we give it back in proportion if you refund. We may change the fee with 30 days' notice. Stripe may check your identity, hold payouts or close your Stripe account under its own rules.

Your data

Your business and client details stay on your phone. Keep your own password-locked backups (Settings > Backup & data) and don't lose the password. How we handle personal information is set out in the Privacy Policy.

Availability and changes

We work to keep VocaQuote running but can't promise it will always be available or error-free. We may change features, limits or these terms; if a change is significant we will ask you to accept the new terms in the app.

Ending your account

You can delete your account at any time in Settings > Delete account. We may suspend or close accounts that break these terms. Cancelling a store subscription is done in your store account.

Other services

VocaQuote relies on other companies' services: Google (AI, Google Play, Play Integrity and Firebase notifications), Supabase, RevenueCat, the App Store, and, if you use them, Stripe (card payments) and Xero. Their own terms apply to you, and we aren't responsible for their outages or changes.

Ownership

We own VocaQuote, its design and software, and give you a personal, non-transferable licence to use it while your account is active. Don't copy, resell or reverse-engineer it. You own your quotes and business details, and give us permission to process them only to run the service for you.

Blocked accounts

Some checks are automatic, such as blocking an account after repeated requests for prohibited work. If you think a block is wrong, email [email protected] and a person will review it.

No guarantee of results

VocaQuote, its AI and its features are provided as they are and as available. To the extent the law allows, we give no promise that quotes, prices, tax, reminders, translations, reports, Xero drafts, notifications or online links will be correct, complete, delivered or on time, or that you will win jobs or get paid.

Things outside our control

We aren't responsible for delays or failures caused by things outside our reasonable control, including outages or changes at Google, Supabase, RevenueCat, Stripe, Xero, the app stores or phone networks, power or internet failures, cyber attacks, or natural disasters.

Liability

To the extent the law allows, we are not liable for losses from quotes or invoices you send, prices or tax that are wrong, jobs you win or lose, loss of data on your phone, or indirect or consequential loss such as lost profits. Our total liability is limited to the greater of the amount you paid us in the 12 months before the claim and A$100 (or the same amount in your currency).

Claims caused by your documents

If someone (for example a client, another business or a regulator) makes a claim against us because of a quote, invoice or message you sent, a recording you made, how you handled your clients' information, work you did, or because you broke these terms or the law, you agree to cover our reasonable losses and costs of that claim (including reasonable legal costs), except to the extent we caused it.

Suspension

We may suspend or limit an account straight away if we reasonably believe it is being used to break these terms or the law, to harm others, or to put the service at risk. We will tell you why unless the law or safety stops us, and you can ask for a review at [email protected].

Disputes

If you have a problem with VocaQuote, please email [email protected] first. Both sides will try in good faith to resolve it within 30 days before starting court proceedings, except for urgent protection of rights or where the law says otherwise.

General

These terms, the Privacy Policy and the Disclaimer are the whole agreement about VocaQuote. If part of them can't be enforced, the rest still applies. If we don't enforce a right straight away we can still enforce it later. You can't transfer your account or these terms; we may transfer them to a business that takes over VocaQuote. We may give you notices by email or in the app. Suggestions you send us can be used without payment to you.

Your rights in Canada

Nothing in these terms limits rights you have under your province's consumer protection laws that cannot be excluded. These terms are governed by the laws of New South Wales, Australia. VocaQuote does not yet produce French documents, which Québec law generally requires for Québec clients.

Who we are

VocaQuote is provided by Trading Gamer Pty Ltd ("we", "us"). Contact: [email protected]. By creating an account you agree to these terms. You must be 18 or over and use VocaQuote for your business.

What VocaQuote does

VocaQuote helps you prepare quotes and invoices from what you say or type. Quotes are drafted by AI and can contain mistakes. You must check every item, price, quantity and tax before sending. Every quote and invoice is issued by you, in your business name, and you are responsible for it.

Acceptable use

VocaQuote is for legal trade and construction work only. Don't use it for illegal, dangerous, sexual, hateful or abusive content. Requests like that are refused, and three in 30 days block the account. Only record your own job notes, and don't record other people without their consent. Don't try to get around limits, share accounts or misuse the service.

Your responsibilities

You must hold any licences, registrations and insurance your work requires, follow building, safety and tax rules, and decide whether you are registered for tax and whether a job is taxable. VocaQuote does not give tax, legal, financial or building advice and does not check licences or permits.

You and your clients

We are not a party to any quote, contract, job or payment between you and your clients, and we don't guarantee that a client will accept or pay. Any dispute about a job is between you and your client. You must have your clients' permission to record, store and share their details, including through online links.

Online acceptance

When a client accepts a quote online by typing their name and ticking the box, VocaQuote records that they said yes to that quote, and when. It is not a signature and not a building contract. Where the law requires a written or signed contract (for example residential building work over $5,000 in New South Wales, or similar rules in other states and countries), you must use a contract that meets those rules.

Messages to your clients

Quotes, invoices, follow-ups, payment reminders and review requests are sent from your own phone, email or messaging accounts, in your name. You are the sender and must follow the laws on electronic messages and privacy where you and your clients are (for example the Spam Act 2003 in Australia, the Unsolicited Electronic Messages Act 2007 in New Zealand, PECR in the UK, CASL in Canada, and the TCPA and CAN-SPAM Act in the US), including identifying yourself and stopping when a client asks.

Recording

Only record your own voice notes about a job. Recording a conversation without everyone's consent is illegal in many places. Don't record clients or others without their consent.

Free trial and Pro

New users get 10 free quotes (one trial per phone), unless they start a referral trial instead (see Refer a mate). Pro is a subscription bought through Google Play or the App Store at the price shown there. It renews automatically until you cancel in your store account at least 24 hours before renewal. Fair-use limits apply (currently 300 quotes a month and 40 a day). Changing an existing quote by voice doesn't count as a quote but has its own daily limit. We may change Pro's price or features; a new price applies only from a renewal after the store has told you about it.

Fees and refunds

Monthly and annual fees are paid in advance and are not refundable, in full or in part, including for time you don't use, if you cancel part-way through a period, or if we suspend or close your account because you broke these terms. Cancelling stops the next renewal; you keep Pro until the end of the period you paid for. This doesn't limit any refund you are entitled to under the Australian Consumer Law or other law that can't be excluded, or a refund the store gives under its own policy. Purchases are made with, and refunds handled by, Google Play or the App Store.

Refer a mate ("Give 2 weeks, get 2 weeks")

• New tradie: an account that has never had Pro, created no more than 30 days earlier, can enter one referral code. Each account and each phone can use only one referral code, ever. The account can then start a 14-day free Pro trial through Google Play. The trial needs a payment method and turns into a paid subscription at the price shown unless cancelled in Google Play before it ends.
• Starting the 14-day trial ends the free-quote trial straight away, for that account and that phone. Any free quotes not yet used are lost and don't come back, including if the trial is cancelled. The two free offers can't be combined.
• Referrer: gets 14 extra days of Pro ("bonus time") only after the referred account makes its first actual payment (not a free trial). For a Google Play subscription the next payment date moves back 14 days; otherwise 14 days of Pro access are added. At most 365 days of bonus time per account in any 12 months.
• Bonus time and free trials have no monetary value. They can't be exchanged for cash or credit, transferred, sold, combined with other offers unless we say so, or refunded, and they end if the account is closed. They don't change or refund any fee already paid.
• We may refuse, withhold or remove bonus time if the referred payment is refunded, reversed or charged back, or if we reasonably believe the offer was misused (for example fake, duplicate or self-referred accounts, spam, or misleading claims about VocaQuote). Our records decide whether a referral qualifies.
• You must share your code honestly and follow the law on electronic messages; don't send it to people who haven't agreed to hear from you.
• We may change, pause or end this offer at any time. Bonus time already given is kept unless removed under these terms.

Card payments (optional, Pro)

If you turn on card payments, your clients can pay deposits and invoices by card on your online quote or invoice. Payment processing is provided by Stripe under the Stripe Connected Account Agreement (which includes the Stripe Terms of Service), which you accept when you set up with Stripe. You are the seller: payments go to your own Stripe account, and refunds, disputes and chargebacks are between you, your client and Stripe. Stripe charges you its card fees. VocaQuote adds a platform fee per payment, shown in Settings before you turn payments on; we give it back in proportion if you refund. We may change the fee with 30 days' notice. Stripe may check your identity, hold payouts or close your Stripe account under its own rules.

Your data

Your business and client details stay on your phone. Keep your own password-locked backups (Settings > Backup & data) and don't lose the password. How we handle personal information is set out in the Privacy Policy.

Availability and changes

We work to keep VocaQuote running but can't promise it will always be available or error-free. We may change features, limits or these terms; if a change is significant we will ask you to accept the new terms in the app.

Ending your account

You can delete your account at any time in Settings > Delete account. We may suspend or close accounts that break these terms. Cancelling a store subscription is done in your store account.

Other services

VocaQuote relies on other companies' services: Google (AI, Google Play, Play Integrity and Firebase notifications), Supabase, RevenueCat, the App Store, and, if you use them, Stripe (card payments) and Xero. Their own terms apply to you, and we aren't responsible for their outages or changes.

Ownership

We own VocaQuote, its design and software, and give you a personal, non-transferable licence to use it while your account is active. Don't copy, resell or reverse-engineer it. You own your quotes and business details, and give us permission to process them only to run the service for you.

Blocked accounts

Some checks are automatic, such as blocking an account after repeated requests for prohibited work. If you think a block is wrong, email [email protected] and a person will review it.

No guarantee of results

VocaQuote, its AI and its features are provided as they are and as available. To the extent the law allows, we give no promise that quotes, prices, tax, reminders, translations, reports, Xero drafts, notifications or online links will be correct, complete, delivered or on time, or that you will win jobs or get paid.

Things outside our control

We aren't responsible for delays or failures caused by things outside our reasonable control, including outages or changes at Google, Supabase, RevenueCat, Stripe, Xero, the app stores or phone networks, power or internet failures, cyber attacks, or natural disasters.

Liability

To the extent permitted by law, VocaQuote is provided "as is" and, we are not liable for losses from quotes or invoices you send, prices or tax that are wrong, jobs you win or lose, loss of data on your phone, or indirect or consequential loss such as lost profits. Our total liability is limited to the greater of the amount you paid us in the 12 months before the claim and A$100 (or the same amount in your currency). Some states don't allow these limits, so they may not apply to you.

Claims caused by your documents

If someone (for example a client, another business or a regulator) makes a claim against us because of a quote, invoice or message you sent, a recording you made, how you handled your clients' information, work you did, or because you broke these terms or the law, you agree to cover our reasonable losses and costs of that claim (including reasonable legal costs), except to the extent we caused it.

Suspension

We may suspend or limit an account straight away if we reasonably believe it is being used to break these terms or the law, to harm others, or to put the service at risk. We will tell you why unless the law or safety stops us, and you can ask for a review at [email protected].

Disputes

If you have a problem with VocaQuote, please email [email protected] first. Both sides will try in good faith to resolve it within 30 days before starting court proceedings, except for urgent protection of rights or where the law says otherwise.

General

These terms, the Privacy Policy and the Disclaimer are the whole agreement about VocaQuote. If part of them can't be enforced, the rest still applies. If we don't enforce a right straight away we can still enforce it later. You can't transfer your account or these terms; we may transfer them to a business that takes over VocaQuote. We may give you notices by email or in the app. Suggestions you send us can be used without payment to you.

Your rights in United States

Nothing in these terms limits rights you have under your state's laws that cannot be waived. These terms are governed by the laws of New South Wales, Australia.